• Skip to primary navigation
  • Skip to main content
  • Skip to primary sidebar

Mark Olsen Insurance

1870 Dublin Blvd, Ste E,
Colorado Springs, CO 80918
(719) 593-9916

Mark Olsen Insurance Colorado Springs
Facebook
Linkedin
YouTube
Twitter
  • Home
  • Why Us
    • Mission Statement
    • Reviews & Ratings
    • Testimonials
    • Awards
  • Insurance Services
    • Auto Insurance
    • Home Insurance
    • Business Insurance
    • Recreation Vehicle Insurance
    • Flood Insurance
    • Life Insurance
    • Personal Liability Umbrella
    • Insurance Products List
  • FAQs
  • Meet the Team
    • Mark Olsen
  • Resources
    • Newsletters
    • Articles
    • Videos
  • Videos
  • Contact Us
    • Request a Quote

Why I Am An Insurance Agent

I like telling people the story about how (and why) I became an insurance agent, because I’m so passionate about the work I do. I was born and raised in Utah, and moved to Colorado Springs in 1984, and I had just gotten married.

Mark Olsen Insurance Agent
Mark Olsen

My new wife and I had a new brand new car and we were driving to a see a concert at Red Rocks Amphitheater in Morrison, Colorado. (In case you don’t know about Red Rocks: if you love music, it’s the exact kind of place you want to go see a show outdoors).

So there we were, driving up I-25 on a Friday night, headed to see this show at Red Rocks, and as we’re cruising up the highway, a drunk driver hit our car and pushed us out into oncoming traffic on the other side of the highway. My car engine burst into flames, and the hood flew up and hit our windshield. My wife was screaming, and we both thought we were going to die. It’s crazy: I can’t believe we lived through this car crash. We were taken back to Penrose Hospital in Colorado Springs in an ambulance, and when we got there, I called my insurance agent. It was 3:00 in the morning, and I called him at home and woke him up out of bed. He answered the phone and I told home “I’ve just been in this horrific car crash, and I don’t even know where my car is—it’s smashed on the side of I-25 somewhere with all my stuff in it, and I’m at Penrose hospital, what do I do?” Dave, my agent, told me: “Well, you’ve got a great insurance policy, so you’ll be okay. We will work everything out.” I wanted to believe him, but I didn’t really think it would be okay. I didn’t believe him at the time, because I’d never experienced anything like that before, and I never had to make a big insurance claim like that. I didn’t know what to expect.

Later that day, at 10:30 in the morning, a man named Frank shows up and he introduces himself to us as our adjuster. He told us he would make sure we had everything we needed. I thought “Wow, that’s pretty impressive—I called my agent, Dave, at 3:00 that morning, and already my adjuster is here meeting me at the hospital.” I told him “I don’t even know where my car is and my wallet is there, and my wife’s purse is still in the car, and I’ve got all these bills now for the ambulance, and now doctor bills, and hospital bills, and I’m concerned about who is going to pay for everything.”

We were released from the hospital that afternoon, and went home, and a few hours later Frank the adjuster showed up at our house bag with all of our things from the car. He brought it all: the purse, the wallet, everything. They took really good care of me, and I was so impressed with the whole process of how they took care of my wife and I. Nine months later, on April 15th, Tax Day 1985, I decided to become an insurance agent. I’ve worked as an agent ever since, and that was over 30 years ago.

I’m really grateful to be an agent. Insurance is such an important thing: when a home catches on fire, the homeowners are never thinking “Boy, I sure am glad I saved 15% on my insurance policy…” They’re thinking things like: “Am I covered?” and “Do I have the right policy that will help me get through this?” For example, during the Waldo Canyon fire and Black Forest fire, I had 14 clients who completely lost their homes in the fire. None of them were concerned at that point about what their bill costing: they wanted to know if their belongings were covered, and how soon they could talk to an adjuster to get the insurance claim process started. For most of my clients, they received a large check the very same day they were allowed back onto their property, looking at their burned home.

My job as an insurance agent is to be there for you when catastrophe hits, and to to help you get through a claim, and take care of you no matter your situation. Because I experienced myself what can happen in a major life-changing accident, I know how having a great relationship with your insurance agent and having a good policy with the right coverage can make all the difference.

______________

If you would like to find a local insurance agent in Colorado Springs that is “fast, friendly, and fair,” I would love to serve you. Please contact me and let me know how I can help.

Contact Us

Primary Sidebar

Request a Quote

Recent Articles

  • Rising Premiums and What to Do About It
  • Back in The Swing of Things
  • Pumpkin Spice Season Is Here!
  • Spring Forward And Get Your Home Ready
  • The New Hot Ticket Item For Thieves To Steal

Testimonials From Our Clients

He Frequently Saves Me Money

Mark meets with me once a year to review my insurance coverage, and adjust when necessary. I truly appreciate him doing this, including the money he frequently saves me. The service Mark and his dedicated and talented team provide my family and I are the reason I’ve been an Olsen Insurance customer for 25+ years.

Ross J.

Going Above and Beyond the Call of Duty

To Whom It May Concern: I just want to take the time out of my schedule to thank the Mark Olsen agency for going above and beyond the call of duty for me. They have done a terrific job for me and my family! For example: when my wife & 2 sons were rear ended in a car accident, Mark personally came to take me to the tow company’s lot to retrieve my personal belongings from the wrecked vehicle. When my wife had a blow out taking her mother to the emergency room, it was Jan Houston, Mark Olsen’s office… Read more “Going Above and Beyond the Call of Duty”

David C. M.

Super Service

Dear Mark: I wanted to drop a quick note to let you know how much I appreciate the super service you and your staff have provided to me. After dealing with only one other insurance company thus far, it is refreshing to be able to talk, face-to-face, with someone who is eager to assist. Please pass along to your entire staff my heartfelt appreciation! Sincerely,

Daniel B.

Correspondence Complimenting Service

Dear Mark: I just received a very pleasant letter from your insured’s Duane and Betty S. in which they are very complimentary of the service you provided them. During the course of each day, much of my correspondence would be considered negative or at least neutral. It is certainly a pleasure to receive positive correspondence complimenting the service of our agency force. Mark, thank you for providing the customer-focused service which generated this correspondence and brightened my day. I appreciate and commend you on your conscientious performance. Best personal regards, Don Mealer, CLU, LUTCF Assistant Regional Manager

Don Mealer, CLU, LUTCF

Letter of Recommendation

RE: Letter of Recommendation for the Mark Olsen Insurance Agency TO WHOM IT MAY CONCERN: The purpose of this letter is to recommend the Mark Olsen Agency for your insurance needs. Mark has provided life, auto, and home insurance for my family since 1986, and his office has always promptly and efficiently answered our insurance questions and provided exceptionally friendly service. If you should have any questions regarding Mark Olsen’s Insurance Agency, please do not hesitate to contact the undersigned.

Scott H.
  • Home
  • Request a Quote
  • Life Insurance
  • Classic Car Insurance
  • Privacy Policy
  • Sitemap
Opening Hours
Monday 8:00 am – 5:00 pm
Tuesday 8:00 am – 5:00 pm
Wednesday 8:00 am – 5:00 pm
Thursday 8:00 am – 5:00 pm
Friday 8:00 am – 5:00 pm
Saturday Closed
Sunday Closed

Extended Hours By Appointment Only

Facebook
Linkedin
YouTube
Twitter
Google Reviews
Facebook Reviews
Yelp Reviews
Angie\\\'s List

better business bureau A plus rating

Copyright © 2011-2025 · Mark Olsen Insurance Agency · Colorado Springs, Colorado, 80918
Website Design by Zero Gravity Web Works