Dear Mark,
Insurance is a necessary evil for all of us. Today as I was reviewing our coverage it occurred to me that you have been servicing all of our insurance needs for over a year now!
In that time we have converted our business liability, our group health, all vehicle coverage, as well as several of our personal policies over to you to handle. We are also considering switching our work comp. at this time.
In the year we have been with you, we have filed two business claims and I have also filed two personal claims on my own autos. I have to say, unlike our past carriers, your settlements have been handled timely and equitably. What a pleasure! Your service and the aid you have given us are deeply appreciated. You have taken the evil out of necessary.
Thank you for your conscientious efforts. If our previous carrier had given us just half the effort you have shown us we would still be with them. However, I guess some companies just don’t care about professionalism.
Keep up the good work!
Sincerely,
