Mark Olsen Insurance

1870 Dublin Blvd, Ste E,
Colorado Springs, CO 80918
(719) 593-9916

Our Response To COVID-19

By Mark Olsen on March 21, 2020

Our valued clients,

Effective immediately until further notice our office will be closed to all walk-in clients. We are still here to support your insurance needs via phone. Please call our office at (719)593-9916 if you have any questions. We are able to offer insurance reviews or update your policies over the phone. We have technology and systems in place that can help us provide you with the first-class service you are used to and keep you and our staff safe and healthy at the same time.

If you would like to talk to our staff please call our office Monday – Friday 8am – 5pm.

If you need immediate help, please call Farmers Service Center 1 (888) 327-6335 or Farmers Claims Department 1 (800) 435-7764. If you haven’t already done so, we strongly encourage you to download the FREE Farmers Mobile App or log into Farmers.com to access and manage your policies.

If you are concerned about being unable to pay your premium with the increased financial burden, please don’t hesitate to contact Farmers Insurance at 1 (888) 327-6335 to potentially extend your due date.

We will continue to keep our insured informed in the days and weeks to come. We will be closely monitoring the situation and following the recommendations of the CDC and Farmers Insurance.

Thank you for your business and your trust in our agency. We are trusting God in this time and are praying earnestly for protection over you and your loved ones.

Mark Olsen and Staff

He Frequently Saves Me Money

Mark meets with me once a year to review my insurance coverage, and adjust when necessary. I truly appreciate him doing this, including the money he frequently saves me. The service Mark and his dedicated and talented team provide my family and I are the reason I’ve been an Olsen Insurance customer for 25+ years.

Ross J.

Going Above and Beyond the Call of Duty

To Whom It May Concern: I just want to take the time out of my schedule to thank the Mark Olsen agency for going above and beyond the call of duty for me. They have done a terrific job for me and my family! For example: when my wife & 2 sons were rear ended in a car accident, Mark personally came to take me to the tow company’s lot to retrieve my personal belongings from the wrecked vehicle. When my wife had a blow out taking her mother to the emergency room, it was Jan Houston, Mark Olsen’s office… Read more “Going Above and Beyond the Call of Duty”

David C. M.

Super Service

Dear Mark: I wanted to drop a quick note to let you know how much I appreciate the super service you and your staff have provided to me. After dealing with only one other insurance company thus far, it is refreshing to be able to talk, face-to-face, with someone who is eager to assist. Please pass along to your entire staff my heartfelt appreciation! Sincerely,

Daniel B.

Correspondence Complimenting Service

Dear Mark: I just received a very pleasant letter from your insured’s Duane and Betty S. in which they are very complimentary of the service you provided them. During the course of each day, much of my correspondence would be considered negative or at least neutral. It is certainly a pleasure to receive positive correspondence complimenting the service of our agency force. Mark, thank you for providing the customer-focused service which generated this correspondence and brightened my day. I appreciate and commend you on your conscientious performance. Best personal regards, Don Mealer, CLU, LUTCF Assistant Regional Manager

Don Mealer, CLU, LUTCF

Letter of Recommendation

RE: Letter of Recommendation for the Mark Olsen Insurance Agency TO WHOM IT MAY CONCERN: The purpose of this letter is to recommend the Mark Olsen Agency for your insurance needs. Mark has provided life, auto, and home insurance for my family since 1986, and his office has always promptly and efficiently answered our insurance questions and provided exceptionally friendly service. If you should have any questions regarding Mark Olsen’s Insurance Agency, please do not hesitate to contact the undersigned.

Scott H.